ITIL
Merry Christmas!This year is nearing its end, but today I would like to talk about ITIL. It is goodto know because of that it may be asked in the Fundamental InformationTechnology Engineer Examination.（１）What is a ITIL？Most of the IT costs of a typical company or organization are spentmaintaining existing systems. ITIL (Information Technology InfrastructureLibrary) has attracted attention because it regards IT operation, which is animportant corporate activity, as an "IT service" and provides methodologies.ITIL are the books that summarizes successful cases in IT servicemanagement, and has become the de facto standard in the operationmanagement of IT systems.■ITIL's three concepts①It continu
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