A. Please give an example from your own life or environment about a medical communication situation which you were dissatisfied with or consider an example to follow!
. What happened?
. What worked / did not work in the situation?
. How could the situation have been solved properly?
. What could have been the reason for the behavior of the doctor / nurse / other health care staff?
. How did the situation make you feel?
. How might the patient have felt?
. Number of words: 400 words (+/- 10%)